Frequently Asked Questions

Enzymes are special types of proteins that are responsible for a number of reactions and biological activities in plants, animals, human beings and micro-organisms.  Please refer to What are Enzymes for a more detailed answer.
Enzymes remain active for seven to ten days, after which time the product will biodegrade and any residue will consist of carbon dioxide and water.
The enzymes in Enzyme Wizard products are totally safe for humans, animals, marine and plant life. In fact, all living organisms. The enzymes are derived from plants and all of the ingredients are natural products, found in our environment. The cleaning solution will biodegrade totally after about ten days and the residue consists only of carbon dioxide and water.
Enzyme Wizard products are totally free from any harmful chemicals.  All regulated components have been rigorously tested and are safe for all living organisms.
Enzyme Wizard products are manufactured in Australia from Australian ingredients.  The company and technology is Australian owned.
It is recommended that when starting to use Enzyme Wizard products, new micro fibre cloths, brushes, mops, buckets, etc., should be used.  This is because any residual soap, or chemicals in the equipment will adversely impact the effectiveness of the enzymes and the non-smear finish.
No. Enzyme Wizard does not contain palm oil.
Enzyme Wizard is suitable for vegans, as it does not contain any animal derivatives.
Enzyme Wizard products are safe for all septic systems.  In fact, the enzymes assist the natural bacteria in breaking down waste material, enhancing the system's efficiency.
Enzyme Wizard products have been accredited by Choose Cruelty Free (CCF), an Australian, independent, non-profit organisation, as being cruelty free and not tested on animals. The Safer Choice label helps identify products with safer chemical ingredients, without sacrificing quality or performance. A Safer Choice label means that EPA scientists have evaluated every ingredient in the product. Only the safest ingredients are allowed in products with the Safer Choice label. See for more information.
Yes. Enzyme Wizard products are gentle for allergies and skin irritation.
Yes. Enzyme Wizard products are gentle for asthma conditions.
No Enzyme Wizard products are tested on animals and they are accredited by Choose Cruelty Free (CCF), an Australian, independent, non-profit organisation, as being cruelty free and not tested on animals.
All Enzyme Wizard products bio-degrade completely and are designed to discharge down the drain where the enzymes continue to attack built up waste.
Enzyme Wizard can be used on multiple surfaces as a cleaner and deodoriser
Apart from Enzyme Wizard Oven and Cooktop Cleaner and Bathroom / Toilet Cleaner which both contain a mild solution of citric acid, Enzyme Wizard cleaners are pH neutral and can be used on any surface on which you could put water.
Yes. Spot Testing is recommended. This is because some carpet and upholstery dyes may be natural and therefore susceptible to an organic cleaner. A Spot Test should be carried out in an inconspicuous area prior to treating the entire surface.
No. The enzymes held suspended within the Enzyme Wizard container remain active indefinitely. Enzyme Wizard products have a guaranteed shelf life of two years. However, the enzymes are plant based, special types of proteins suspended in natural stabilisers. On rare occasions, they denature (change their properties) by themselves and cause a bad smell. Enzyme Wizard has a replacement policy: The product should be discarded (the product will still not harm the environment). Enzyme Wizard will then replace the bottle that has denatured.
Do not mix any other cleaning products with Enzyme Wizard as this will deactivate the enzymes.
“Potassium hydroxide is an inorganic compound with the formula KOH, and is commonly called caustic potash. Along with sodium hydroxide, this colorless solid is a prototypical strong base. It has many industrial and niche applications, most of which exploit its caustic nature and its reactivity toward acids.” Wikipedia